Internet at 50

50 may be the new 35, but it still looks like middle-age to the younger set. On this date in 1969 an attempt to send the message “login” from a computer at UCLA to another computer at the Stanford Research Institute was thwarted by a computer crash. But that was just a speed bump on the Information Superhighway. Here we are, 50 years later, with not only a fully functioning global computer network, but an interactive means of communication that has literally taken the world by storm. Amazon, Alphabet (parent company of Google) and Apple, among others, owe their fortunes to this network of connected computers and devices. ARPANET gave way to the Internet, which gave way to the World Wide Web, and then Web 2.0, a more interactive service that relied as much on user-generated content as it did on corporate media content providers. Social media and online gaming have become huge consumers of our time and attention, and streaming video, (much of it delivered via YouTube), consumes most of the bandwidth. And the Internet of Things (IoT) coupled with AI may be the most disruptive update yet.

Leonard Kleinrock standing in front of the computer where it all started. See more at https://www.netflix.com/title/80097363

Anniversaries are typically a time to remember beginnings and celebrate accomplishments…of which there are many. But on this 50th year anniversary we’re also left to wonder what will come of the next 50. As Samuel Morse said on the birthday of the telegraph, “What hath God wrought?” Indeed.

Facebook Takes Down Political Ads…

..but not for reasons that you might suspect. According to an article in BuzzFeed, Facebook has taken down a slew of political ads from most of the leading Democratic candidates, and President Trump, for reasons that have some political observers shaking their collective heads.

The leading reason for taking down ads? Fake buttons. That’s right, building the appearance of an interactive button into your ad is grounds to have your ad “banned” by Facebook. And I have to say, as someone who has a personal vendetta against fake media player buttons (see below), this is a well deserved take-down.

Go ahead and click the “play” button…

Clicking on the Play button above doesn’t do anything (sorry to disappoint you) and if I were really sneaky I would have created a link to another website where I would have tried to sell you something.

But back to political ads…fake buttons is just the leading reason for being disqualified by Facebook. Other reasons include profanity, broken links (aka bad landing pages), and violating local disclosure rules.

The one thing that will not get your political ad banned from Facebook? Lying. That’s right, if your campaign makes a statement that doesn’t check out with reality…well, that’s left up to FB users to decide. So it’s on you to figure out who’s telling the truth. As they used to say in Ancient Rome, caveat emptor.

No Universal Right to be Forgotten

Alphabet, parent company of Google, won a legal victory this week. According to The Guardian newspaper, “in a landmark ruling on Tuesday, the European court of justice said search engine operators faced no obligation to remove information outside the 28-country zone. It however said search engines must “seriously discourage” internet users from going onto non-EU versions of their pages to find that information.”

The Right to be Forgotten is a concept that gained legal traction in 2014 when the European Union supported the request of an individual who wanted the search engine to scrub old, unflattering information from showing up in search results. Advocates for privacy argue that individuals should have the option to move on after an unfortunate experience or to be protected from false information that others have posted on line. But digital footprints are not easily swept away, at least not without the help of the big search engines…of which Google is the world leader.

“Google says it has received 845,501 ‘right to be forgotten’ requests in the past five years, leading to the removal of 45% of the 3.3m links referred to in the requests. Although the content itself remains online, it cannot be found through online searches of the individual’s name.”

The Guardian

According to the court’s ruling, “The balance between right to privacy and protection of personal data, on the on hand, and the freedom of information of internet users, on the other, is likely to vary significantly around the world.”

Porn: a Threat to Public Health

The research is in, and the facts overwhelmingly support concerns that pornography is unhealthy, dangerous, and taking a toll on public health. According to a report published in the Washington Post, which cites 40 years of peer-reviewed research, porn “shapes how we think about gender, sexuality, relationships, intimacy, sexual violence and gender equality — for the worse.”

Another article, published in Time magazine, views porn through a different lens. According to this article many young men are finding that they are incapable of being sexually aroused by their partner because of years of exposure to extreme pornographic images. These are not moralistic crusades by puritanical killjoys.

These men, and the thousands of others who populate their websites with stories of sexual dysfunction, are all at pains to make it clear that they are not antisex. ‘The reason I quit watching porn is to have more sex,’ says Deem. ‘Quitting porn is one of the most sex-positive things people can do,’ says Rhodes. One online commenter, sirrifo, put it more simply: ‘I just want to enjoy sex again and feel the desire for another person.’

And if you’re a woman who thinks this is a guy problem, think again. The Time magazine article has a sidebar about the effects of porn on women. Women who use porn experience some of the same negative effects as do men. And for women, the often violent and abusive nature of pornographic sex makes women more likely to face similar behavior from their partners.

It’s time to take this matter seriously and recognize it for what it is…a multi-billion dollar industry that does great physical and psychological harm to its customers.

The Time magazine article ended with this poignant quote by a man who decided to cut back on porn: “When I think about it,” he writes, “I’ve wasted years of my life looking for a computer or mobile phone to provide something it is not capable of providing.”

Living Inside the Bubble

I’ve posted about the “Filter Bubble” and mentioned it in another post, but a new trend is emerging that takes the concept and makes it even more troubling.

First, let me take a minute to review the idea behind the filter bubble. According to Eli Pariser’s Ted Talk, the filter bubble is a dangerous and unintentional consequence of software algorithms that social media platforms use to customize our user experience. In an attempt to keep us online and engaged, social media platforms feed us the content stream that they believe is of greatest interest to us.

DrumpfinatorSounds good so far, right? But the problem is that by putting some things in and leaving others out our social media experience can begin to reflect and reinforce our personally held biases. Pretty soon we’re only seeing Facebook posts from people who agree with our political/social/religious positions. And while that may make us more comfortable it doesn’t do much to make us more aware of, and sensitive to, other points of view.

Now imagine for a moment a software hack that allows you to create your own filter bubble. Google’s Chrome browser allows users to download and install extensions that can do any number of things, including changing your browser to display certain words instead of other words.

This gained quite a bit of attention recently when John Oliver’s rant about Donald Trump went viral. With more than 13 million views in just a couple of days, the video makes reference to a claim that Donald Trump’s family name was originally Drumpf. That was all that some clever software programmer needed to create a Google Chrome extension that is designed to turn every mention of Trump into Drumpf! That’s right, the next time you search for Donald Trump, the results page will display results for Donald Drumpf. When your friends post about Trump on Facebook, your browser will automatically change it to Drumpf. Presto Chango, out with Trump and in with Drumpf!

ChoiceLanguageChromeExtensionsSounds like a great idea, right? But consider this. The Chrome extension website offers up some other “fixes” that are slightly less funny. Don’t like your news feed filled with comments about pro-life or pro-choice arguments. Just download the Chrome extension Choice Language or ProLife. Your webpage will no longer display the offending terms. Choice Language changes the words “Pro-Life” into “Anti-Choice”, while the Pro Life extension changes “Anti-Choice” or “Anti-Abortion” into “Pro-Life.” Simple as that you can browse the web and never encounter an offending phrase.

Ahhh, if life could be so simple. Imagine being able to rewrite the evening news or edit a popular film so that is more closely reflects your view of the world. Imagine the joy of never having to encounter an uncomfortable idea or thought. Imagine living in a bubble…a self-made filter bubble.

 

 

Mining Mountains of Crap

SADYOUTUBE_4This blog post is prompted by a segment that I heard recently while listening to the On the Media podcast from NPR. On this particular segment (you can listen to the 8-minute segment at Hunting for YouTube’s Saddest Comments) TLDR hosts PJ Vogt and Alex Goldman interviewed Mark Slutsky, a filmmaker behind the website SadYouTube.com.

In the segment Slutsky mentions the idea that archeologists frequently gain an understanding of ancient cultures by excavating their garbage dumps. Supposedly we can learn a lot by examining the discarded refuse of ordinary life. Of course the local dump is where all of our refuse is collected in one nice convenient place. If the world is still around in a few millennia I’m sure that our landfills will yield equally compelling artifacts of what we value and what we don’t.

But what does this have to do with comments on Youtube? Or, you might ask, what do archeologists and communication scholars have in common? Simply that there is a lot of garbage in Youtube comments…and an occasionally gem as well. Slutsky is mining the comments for gems, and saving them for the future. Tough work. But after listening to a few of the gems I can understand what keeps him going.

Facebook turns 10

FacebookHitsPubertyTen years ago Mark Zuckerberg, a student at Harvard University, launched Facebook. If you want to see a Hollywood version of the beginning and early years of the company, see the 2010 film The Social Network, written by Aaron Sorkin and directed by  David Fincher. In the film, Mark Zuckerberg is portrayed as a brilliant, but self-absorbed, geek who takes his own ideas and combines them with ideas from other innovative students to create the foundation of what would become the Facebook we know today. Blinding ambition and underdeveloped social skills aside, Zuckerberg creates a social sharing network that grows beyond his wildest dreams. Of course there are plenty of plot twists, including law suits from estranged partners and competitors, to keep the film humming along. In fact, the DVD case is inscribed, “You don’t get to 500 million friends without making a few enemies.” And just for the record, the current number of monthly active users is just north of 1.2 billion!

Since the early 200s, much has changed for Facebook and a host of social network services (SNS) competing for your attention. Some start-ups, like Instagram, were purchased by Facebook, while others, e.g., Snapchat, rejected Zuckerberg’s advances (and his $3 billion offer)!

Rumors and speculations about the teen market abandoning Facebook (even as their parents and grandparents join up) have been growing. A recent study by two Princeton University PhD students uses comparisons to Myspace to predict a rapid decline of Facebook users over the next several years. While many bloggers and experts have criticized the methodology and conclusions of the study, (Facebook itself offered up a rather humorous and snarky rebuttal) there appears to be mixed evidence regarding the decline of teens and college-age users.

Long a proponent of radical transparency, Zuckerberg created a network that asks users to log in as themselves without the option of hiding behind a pseudonym or avatar. The requirement that users “own” their own content is seen by some as a benefit, and by others as a limitation. In social media spaces where anonymity is allowed and encouraged, loss of civility is too common and other users can feel victimized by empowered bullies. Case in point: YouTube comments recently overhauled their comments to make users more accountable for their posts.

As Facebook approaches its pre-teen years it is important to look carefully and critically at what it has become and what we are becoming as we spend more and more time online.

In 6 New Facts about Facebook, PEW research identifies several interesting facts about Facebook.

  1. Our greatest fears about Facebook are about “oversharing”
  2. …but sharing is why we love Facebook.
  3. The median number of friends is 200
  4. …and some of us have been asked to “unfriend” someone on Facebook.
  5. We like to “like” and comment on others’ posts…but we’re not as fond of posting.
  6. And, even those without Facebook accounts are likely to live with someone who does.

Keg-Stands, Casual Sex and Scare Tactics: The Selling of Obamacare

got_insuranceA new set of advertisements intended to get young people to sign up for Obamacare have been released online. Produced by  The Colorado Consumer Health Initiative and ProgressNow Colorado, these ads are designed to be an antidote to conservative ads designed to scare young people away.

Rather than pay airtime or insertion rates, these ads are designed to generate social media buzz which, they hope, will drive traffic to the website. One way to create buzz is to push the envelope. The tactic has been used many times before. You might remember the GoDaddy.com Superbowl ads that were “too hot” for broadcast TV. Recently Kmart has been raising some eyebrows with a series of TV spots for the retailer. One recently played on the phrase “ship my pants” and another features an unusual performance of Jingle Bells.

What the Obamacare ads are attempting to do is to attract young healthy customers…the very demographic that is needed to fund medical care for the poor and elderly. Here’s a link to a video from HuffPo that provides running commentary on whether the approach will work with Millennials. What do you think? Are these ads effective and will they convince young people to sign up?

Swimming in the Deep End

Time magazine: The Secret WebTime magazine’s cover story this past week was about a part of the internet that remains hidden to most of us. Estimated to be 500 times larger than the “Surface Web,” the “Deep Web” has legitimate uses, e.g. confidentiality for journalists and their sources, anonymity for undercover police operations, a safe haven for political dissidents, and a place for ordinary citizens to store information safe from nosy busybodies. While Google, Facebook and a host of other internet companies continue to harvest and exploit our user-data for commercial gain, the Deep Web provides a counterbalance; freedom from the prying eyes of corporate and governmental operatives.

But this safe haven also provides cover for those who traffic in illegal drugs, weapons, fake IDs, child porn, and other forms of contraband. Secrecy and anonymity in the hands of criminals and evildoers yields potential for the worst kinds of behavior.

The technology that makes this possible is powerful encryption software (Tor) and untraceable digital currency (Bitcoin). The combination of these two technologies makes it possible to operate with complete anonymity and privacy–with virtually no chance of being identified by law enforcement officials.

The recent arrest of Ross Ulbricht, the person accused of operating the illegal drug trading website Silk Road, was only possible because Ulbricht carelessly interacted in the “Surface Web” where his actions were noted by FBI operatives.

Speculation abounds as to the future for nefarious activity online but odds are pretty high that the closing of Silk Road will lead to a virtual Hydra. In case you have forgotten your Greek mythology, Hydra was a serpent monster with many heads. The tricky part was that it grew two new heads each time one was cut off. According to an article at The Daily Dot, “The Deep Web won’t die. It’s just going to plunge even deeper.”

Here’s a short video that explains more about the Deep Web. Try not to be too distracted by the voice-over that sounds like it came from a 1970’s episode of The Twilight Zone.

[youtube=http://youtu.be/_-g9kfpEjaw]

The “Holy Grail” of Advertising

In this social media saturated landscape, word-of-mouth (or word-of-MOUSE as the case may be) advertising carries a lot of clout. Because so many of us are skeptical of traditional advertising pitches, a referral from a trusted friend…yes, even a Facebook friend…is highly valued. In fact, according to Reuters, “Facebook Chief Executive Mark Zuckerberg was quoted as saying that a trusted referral was the ‘Holy Grail’ of advertising.”  And just as money is what advertising is ultimately about, money is also central to a class-action lawsuit that Facebook lost when it was accused of using Facebook users’ “likes”, without their consent, to pitch products to their Facebook friends.

This is not a new story. Most of it transpired in Summer and Fall of 2012, but the lesson is worth reviewing and repeating. The poster-child for this particular violation is Facebook user Nick Bergus. According to Venturebeat.com,

The most egregious example of a user becoming the inadvertent spokesman for a less-than-lube-in-barrelsqueaky-clean brand, of course, is Nick Bergus, who became the leading pitchman for Passion Natural Water personal lubricant — in 55-gallon allotments.

A class-action lawsuit, brought in California court, sought damages from Facebook for their use of “sponsored stories” without paying Facebook users or allowing them to opt out. According to Reuters, “A ‘Sponsored Story’ is an advertisement that appears on a member’s Facebook page and generally consists of another friend’s name, profile picture and an assertion that the person ‘likes’ the advertiser.” In the case of Nick Bergus, his likeness was used to sell 55-gallon drums of personal lubricant.

Now that the lawsuit has been settled, a potential 125 million Facebook users are eligible for a settlement of … wait for it … two cents each, or up to $10 if they apply.

One thing is certain, the advertising business is changing. Native ads, what some are calling the “next wave” of advertising, are replacing traditional banner ads, pop-ups, and pre-rolls. As new media companies attempt to find new ways to monetize their business, too often they step over boundaries intended to protect users’ privacy.

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