Are you a soldier or a scout?

Unconscious bias infects our every thought and decision. It is a given, and most of the time we learn to live with our own (and with others’) biases. However, as media content producers we should learn a few best practices to minimize the effect of our personal biases if we want to rise above petty partisanship and minimize the reproach of our readers/listeners/viewers. As the Society of Professional Journalists Code of Ethics says, “Seek the Truth and Report it.”

The YouTube video below by Julia Galef explains how we approach new information from different perspectives when we’re acting as a soldier or a scout. The “soldier” is seeking to win the battle, while the “scout” is simply trying to understand the context and the facts on the ground.

This concept also applies to the role of media consumer. When you’re consuming new information try to step outside of your team/group identity before you rush to judgement. Try to adopt a scout mindset, especially when confronted with information that counters your existing values and opinions. If we can all take a small step in that direction we’ll find that truth is much more likely to begin to chip away at our unconscious biases.

How NOT to Promote Voter Registration

Elle magazine may have had good intentions, but their strategy to encourage readers to register to vote was terribly misdirected. Here’s the tweet that Elle sent out to its followers:

The catch is that Kim and Kanye are NOT breaking up, and the link provided takes users not to a news story but to a Voter Registration website. What some have called “trolling for good” is anything but good for media credibility which is already suffering from years of decline.

Some saw the stunt as a slap in the face of young women who are frequently depicted as politically unengaged and only interested in celebrity news.

Which led Elle to tweet an apology for the original tweet; a reminder once again that social media gone wrong is a constant threat to brand credibility.

Who’s Telling the Truth?

Perhaps you spent a good part of your day on Thursday listening to sworn testimony about something that is alleged to have happened at a house party more than thirty years ago. Media coverage of the hearings and breathless commentary about the credibility of the two witnesses has been nearly worthless in helping us better understand what did or didn’t happen. Conflicting testimony, both offered with 100% assurance of confidence and accuracy, leave us with an empty feeling that we may never know the truth. What we do know is that lives hang in the balance and no one will emerge unscathed.

Truth is slippery. Many who are certain that they know the truth are either too blind or proud to acknowledge their own ignorance. A famous quote (often mis-attributed to Mark Twain but actually sourced to Josh Billings) says…

It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.

But just because truth is difficult to pin down doesn’t mean that it’s a mirage. Journalists, of all people, need to stay optimistic about the power of unbiased research to yield facts that will eventually point the way. But unless you’re an opinion writer or commentator you’ll need to work doubly hard to set aside your personal views and biases when covering a story as emotional and significant as this one.

This internet meme (see image below left) circulated a few years ago and makes a point about the relative nature of perception. If you ask untrained observers to evaluate a situation they may offer very different observations. But as the updated text on the right indicates, the truth of the matter is not subject to interpretation. The symbol on the ground doesn’t care where you’re standing or what you “think” it means. The truth just is…and it is up to us to figure it out.

 

In response to the Kavanaugh hearings I found several comments on social media that seemed to want to have it both ways.

I am unwilling to accept the idea that these testimonies are just wildly different interpretations of a shared event. And while FBI investigators may be able to shed light on the “facts” of the alleged incident, responsible reporters should be careful to report facts and avoid offering opinions about whose testimony is more “believable.”

Building Resistance to Brain Bugs

Last evening I had the pleasure to speaking on the topic of “fake news” at the Pikes Peak Library District 21c campus. The sponsors were PPLD, Pikes Peak Women, Citizens Project and Jody Alyn Consulting…and there was a good turnout for this second part to the three-part series.

The reference to “Brain Bugs” comes from the idea that we all have cognitive blind spots…biases that hinder our ability to process news and other sources of new information. Thanks to a suggestion of one of the sponsors of the event I recently read the book Thinking, Fast and Slow by Daniel Kahneman. I won’t go into detail here but the book really opened my eyes to the way that we process information. Spoiler Alert: we are not very good at critical thinking and the kind of careful analysis that is often required when confronted with news (real and fake), propaganda, advertising, etc.

I’ve posted on the topic of “fake news” in the past, but if you’re interested in what I said last night the presentation was audio recorded by folks at Studio809 and I understand that it will be made available on their website [www.studio809radio.com]

If you give it a listen, let me know what you think in the comments.

 

Student Newspapers Struggle to Survive

By most estimates the vast majority of professional journalists got their start working on a high school or college newspaper. These incubators of journalism are essential to the future of a profession that is foundational to our democracy. But high school and college newspapers are struggling to survive in a world where production and distribution costs continue to climb while advertising revenue plummets. This is exactly the same problem faced by newspapers in cities and towns across America.

While we shouldn’t be surprised that market forces are leading to the closing and downsizing of newspapers around the country, we should take a moment to consider whether we need to protect college newspapers from their imminent demise. Are these laboratories necessary to grow the next generation of journalists and if so, how can we ensure their survival? If you’re not convinced, read a few of the essays and editorials here.

At CSU-Pueblo we believe that future journalists are worth every dollar spent CSU-Pueblo Today newspaperto provide them the opportunity to do the work of a journalist while still a student. To that end we support the CSU-Pueblo Today in print, and online, so that students have an opportunity to develop the skills necessary in the workplace. As evidence of our students success we offer the following.

Recently the Society of Professional Journalists announced winners in their Region 9 competition. I’ve listed the winners from CSU-Pueblo below:

  • Best All-Around Non Daily Student Newspaper
    Winner: CSU-Pueblo Today – by Staff of CSU-Pueblo Today, Colorado State University-Pueblo
  • General News Reporting (Small) 1-9,999 Students
    Winner: Harmon empowers those he is leading – by Chianna Schoenthaler, Colorado State University-Pueblo
  • Feature Writing (Small) 1-9,999 Students
    Winner: Making lasting relationships through obsession – by Alexandra Purcell, Colorado State University-Pueblo
  • Sports Writing (Small) 1-9,999 Students
    Winner: Celebrating 10 years with a win – by Chris Graham, Colorado State University-Pueblo
  • Feature Photography (Small) 1-9,999 Students
    Winner: Brues Ale House interior – by Wes Padgett, Colorado State University-Pueblo
    Finalist: Student Veterans of America students – by Jon Doose, Colorado State University-Pueblo
    Finalist: Photographer Kevin Malella – by Madison Hildebrand-Cozzolino, Colorado State University-Pueblo
  • Sports Photography (Small) 1-9,999 Students
    Winner: Celebrating 10 years with a win – by Avery Lewis, Colorado State University-Pueblo

Congratulations to the staff (and faculty advisors) of the CSU-Pueblo Today for their hard work and dedication. But we’re going to continue to need the support of the University, our alumni, and the community if we’re going to continue to provide these opportunities. SPJ has been at the forefront of advocating for student journalists and the future of the profession. This Wednesday is #SaveStudentNewsrooms day and an opportunity for you to support student journalists.

Weakened Denver Post Struggles to Survive

The Denver Post, the flagship newspaper of the Centennial State, is suffering crippling layoffs and downsizing at the hands of its hedge-fund manager owners Alden Global Capital. In an editorial posted over the weekend, the Denver Post pleaded for help. “Reduction in quality leads to a reduction of trust.” “It’s time for those Coloradans who care most about their civic future to get involved and see to it that Denver gets the newsroom it deserves.’’

Evidence of the “reduction in quality” that results when editorial positions are eliminated can be found in a glaring mistake that was made in last week’s paper. Announcing the Colorado Rockies 2018 season opener to be played at Coors Field, a half-page photo used was for a ballpark in Philadelphia, PA.

That may feel like an inconsequential error in light of the bigger issues of politics and world affairs, but it does illustrate the loss that Denver, the state of Colorado, and the country are facing as media corporations chase the bottom line while ignoring the communities that they’re supposed to serve.

Sinclair Stumbles

Sinclair Broadcast Group owns 193 local TV stations in 89 markets around the US. As the largest owner of local TV stations, they wield enormous influence and are closely watched by those who are concerned about media convergence and consolidation.

If you were paying any attention to social media this past few days you probably saw a short video (edited by Timothy Burke of Deadspin) that mashed up recordings of Sinclair anchors/reporters reading from the script that was sent to affiliate stations. Here’s the script that Sinclair’s management asked each station’s news department to read on-air:

“Hi, I’m (anchor A) ____________, and I’m (anchor B) _______________…
(B) Our greatest responsibility is to serve our (station location) communities. We are extremely proud of the quality, balanced journalism that (station call letters) News produces.
(A) But we’re concerned about the troubling trend of irresponsible, one sided news stories plaguing our country. The sharing of biased and false news has become all too common on social media.
(B) More alarming, some media outlets publish these same fake stories… stories that just aren’t true, without checking facts first.
(A) Unfortunately, some members of the media use their platforms to push their own personal bias and agenda to control ‘exactly what people think’…This is extremely dangerous to a democracy.
(B) At (station call letters) it’s our responsibility to pursue and report the truth. We understand Truth is neither politically ‘left nor right.’ Our commitment to factual reporting is the foundation of our credibility, now more than ever.
(A) But we are human and sometimes our reporting might fall short. If you believe our coverage is unfair please reach out to us by going to (station call letters)news.com and clicking on CONTENT CONCERNS. We value your comments. We will respond back to you.
(B) We work very hard to seek the truth and strive to be fair, balanced and factual… We consider it our honor, our privilege to responsibly deliver the news every day.
(A) Thank you for watching and we appreciate your feedback”

When you just read the script there’s not much that raises concern. Fake news and biased reporting shared on social media ARE, in fact, “threats to democracy.”  And few would argue the idea that truth is “neither politically left nor right.” And in fairness to Sinclair the editing of the video was manipulative. The repetitiveness of certain phrases and the omission of the call for input and feedback was intentionally designed to create its own bias.

But the optics tell another story. Comedian and provocateur Jon Oliver said, “Nothing says ‘we value independent media’ like dozens of reporters forced to repeat the same message over and over again, like members of a brainwashed cult.”

The idea that a network of local TV stations, and their news departments, would be directed by their corporate owners to fall in line and deliver a commentary decrying “fake news” is problematic. For one, it sounds too much like the weaponization of the term “fake news” that President Trump has perfected in his first year in office. Add to that the fact that Sinclair leans to the conservative side of the political spectrum. And finally, Sinclair is asking the FCC to allow the acquisition of an additional 42 stations as part of their purchase of Tribune Media. All of this combined makes it look like a political maneuver rather than a sincere call to action.

Fake news and bias are real problems…but they won’t be solved by empty promises or by using the issue as a political weapon. What we need is a serious discussion about how we got ourselves into this mess, and how we can get ourselves out.

 

Regulation of Cyberspace

Social media, and by that I mostly mean Facebook, is a mess. We all know that it wastes too much of our time, makes us more agitated and irritable than we should be, and collects information about us and uses that intel to manipulate us. We’ve known most of that for some time now. But seeing the undercover Channel 4 video of the Cambridge Analytica executives has shaken people who had been fully in the techno-utopian camp when it came to the internet and Web 2.0 services like Facebook, Twitter, and YouTube. Suddenly the brave new world of the internet doesn’t look so bright and shiny.

In preparation for teaching a unit on new media and regulation I was reviewing my notes about the history of regulation of the internet…which is pretty short. Not that there haven’t been attempts to regulate “cyberspace”…but as early observers already noted, the internet does not take kindly to outsiders telling it how to go about its business. The early credo, “The internet interprets censorship as damage and routes around it” is testimony to the structural logic of the internet and explains the technical challenge of controlling something that was built to withstand external attacks.

Much of the early rhetoric was hyperbolic and now seems a bit silly. As the luster and new-car-smell has faded, we look back on those early utopian ideals as innocent and naive. Here’s an example from 1996. The speaker/author of A Declaration of the Independence of Cyberspace is John Perry Barlow; a cattle rancher, techno-philosopher, and lyricist for The Grateful Dead.

While many of the early attempts to regulate were focused on the content of the internet, e.g. the Communications Decency Act, other legislation focused on intellectual property and piracy, e.g. SOPA and PIPA.

The most recent piece of legislation, H.R. 1865 aka FOSTA-SESTA, if signed by President Trump, will modify the 1996 Communications Decency Act Section 230 which has provided cover for internet companies and shielded them from legal repercussions related to the actions of users on their sites.

So, what does Facebook and Cambridge Analytica have to do with any of this? Simply that users are starting to question whether big internet companies can be trusted to do the right thing without oversight. (Others aren’t so sure).

But if it is time for regulators to tell Craigslist, Reddit, and Backpage (among others) to clean up their Personal/Massage/Dating ads in the interest of combating sex trafficking, perhaps it’s also time for regulators to tell Facebook when it is and isn’t okay to harvest and sell our data to political operatives.

No one naively believes that this will end the sex trafficking problem…just as no one believes that Zuckerberg’s promise to do a better job handling the personal data of 1.5 billion users will end the kinds of abuse exposed by last week’s investigative journalism. But it may be a start.

Update (April 9, 2018): Since this was initially posted, Craigslist has eliminated its Personals section as a response to FOSTA-SESTA. Also, the FBI shut down Backpage and charged its founder Michael Lacey. Backpage has seen strong growth after Craigslist closed its Erotic Services section in 2010.

Democracy, Data, and Dirty Tricks

It’s no good fighting an election campaign on the facts, because actually it’s all about emotion.

This is just one quote from an investigative report conducted by Channel 4 News in the UK. The person quoted above is an employee of Cambridge Analytica. You may have heard of the big data marketing company when their use of data harvested from 50 million Facebook users was revealed this week. The use of big data in political campaigns is not new, but it is being pushed to new heights by companies who appear to be unconstrained by established ethical norms. Here’s the entire Channel 4 video…

While opposition research is not new, there appear to be new efforts to push the limits of op research to include entrapment, bribery, and investigative reporting motivated by a political agenda. This is not just muck raking, but rather “muck making.”

Just to be clear, the use of Facebook’s data is not a data breach or hack. This is how big data works and everything you do online is being scooped up by someone who wants to use that information to advance their agenda. It might be selling you something like a new pair of socks, or maybe a health insurance policy, or maybe…a president.

Want to make sure that your data on Facebook won’t end up compromised? Electronic Frontier Foundation has you covered with this explainer on how to change your Facebook API settings.

I’ll leave you with one more quote from the video above…just to make it clear that the stakes couldn’t be higher.

“… we just put information into the bloodstream of the internet, and then, and then watch it grow, give it a little push every now and again… like a remote control. It has to happen without anyone thinking, ‘that’s propaganda’, because the moment you think ‘that’s propaganda’, the next question is, ‘who’s put that out?’.”

More at Nieman Labs.

Lux et Veritas

How’s your knowledge of Latin? Here’s a hint…the words in the title are the motto of Yale University (and at least three other universities). It could also be the motto for journalists everywhere. It means, Light and Truth. Journalism is a profession that shines it light into dark corners, exposing corruption and chicanery wherever it may be found. The metaphor can be “spotted” in the movie Spotlight about the Boston Globe newspaper’s expose of the sexual abuse scandal that rocked the Catholic church. And, of course, journalism is all about seeking the truth and reporting it.

In chapter one of his 1920 book, Liberty and the News, Walter Lippmann wrote about the centrality of truth to the journalistic ideal. He begins chapter one with an account of Benjamin Harris, editor of the first newspaper to be printed in the newly discovered land that would become the United States of America.

Volume 1, Number 1, of the first American newspaper was published in Boston on September 25, 1690. It was called Publick Occurrences. The second issue did not appear because the Governor and Council suppressed it. They found that Benjamin Harris, the editor, had printed “reflections of a very high nature.” Even today some of his reflections seem very high indeed. In his prospectus he had written:

That something may be done toward the Curing, or at least the Charming of that Spirit of Lying, which prevails amongst us, wherefore nothing shall be entered, but what we have reason to believe is true, repairing to the best fountains for our Information. And when there appears any material mistake in anything that is collected, it shall be corrected in the next. Moreover, the Publisher of these Occurrences is willing to engage, that whereas, there are many False Reports, maliciously made, and spread among us, if any well-minded person will be at the pains to trace any such false Report, so far as to find out and Convict the First Raiser of it, he will in this Paper (unless just Advice be given to the contrary) expose the Name of such Person, as A malicious Raiser of a false Report. It is  suppos’d that none will dislike this Proposal, but such as intend to be guilty of so villainous a Crime.

There you have it. At least as early as 1690 journalists were concerned about the veracity (accuracy/truth) of the information printed in their newspapers. It starts with the acknowledgement that “false reports” are everywhere, and only by eternal vigilance can we avoid falling for deception. The times and technology have changed, but the Spirit of Lying continues to haunt us.

 

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