The End of Tolerance

The current political race for President has stirred up a lot of emotion and, let’s face it, anger. Bernie and his supporters are angry about economic inequality; The Donald and his supporters are angry about immigration, the uneven economic recovery and a bunch of other things; Hillary and her supporters are angry about racism and sexism; and Ted and his supporters are angry about a variety of social conservative issues. This is a very simplified depiction of what the various candidates and their supporters stand for, but it begins to explains why this particular contest is so hotly contested.

The brawl at the cancel Chicago rally for Donald Trump yesterday has folks on both sides pointing fingers, claiming intolerance and declaring their First Amendment right to speak and be heard.

Saturday Night Live, like Jon Stewart, John Oliver, and Stephen Colbert, has a track record of making fun of politicians and political issues to make a point. And last week’s fake ad for Trump speaks directly to this matter of racism.

Whether you agree or not with Trump or his detractors, the arguments on both sides have been enflamed with passion. When I watched the SNL video today I took a quick look at the comments (almost NEVER a good idea) and found this.

YouTubeCommentTrumpSNL

Apparently [heat-mon] selected quotes from responses to Dianne Bishop, (by people opposed to her support for Trump), and posted them to make the case that intolerance of intolerance also has an ugly side.

And older folks wonder why young people don’t show more interest in politics.

Race to the Bottom

campaign_newsIt’s an election year and my news feed is turning into a political brawl. Cable and network news shows are stoking the drama that seems to grow with every passing day. Presidential candidates are coming unhinged and saying things that would have never have been accepted just a decade or two ago. What used to be a fairly conventional, and even predictable, process has changed. And media may be part of the problem.

Even though the research has not yet been done, I suspect that the political climate that has evolved in recent years is, in part, related to the growth of social media and the increasing polarization of traditional media. Let’s take them one at a time.

Social media, for all of the wonderful ways that it connects us instantly to our social networks, is also divisive. By that I mean that social media creates walls while appearing to build bridges. While creating an illusion of transparency, our posts on social media are often carefully curated presentations of self that are anything but transparent. Honesty is compromised by our desire to maintain an image and build a personal brand. We speak out on all manner of issues, often failing to consider the “audience” on the other end of the conversation. And without the benefit of seeing their reaction, we often fail to see the consequences of our speech. When everyone is standing on a soapbox, the only way to get attention is to yell louder, or say something more shocking.

As I write this blog post this appeared in my Twitter feed.

NewsFlash

Meanwhile, traditional media outlets have found that ratings and advertising revenue increase when conflict and drama are served up. Worth mentioning is the fact that conflict is easy to produce on the cheap. Forget in-depth reporting that carefully dissects the issues and presents a balanced and objective review of the facts. Today’s leading “news” programs are more interested in generating heat than light. And it’s not just TV. Newspaper articles that don’t have the word commentary at the top are only slightly less opinionated than those that do. Everyone seems to want to take a position and defend it to the death.

Social media and increasingly fragmented TV news programs both do something else that contributes to the problem; they both promote the echo-chamber effect. What happens is that we increasingly limit our conversations to those who agree with us, and make little effort to search out opposing views. The Filter Bubble phenomenon is part of the problem.

Maybe I’m just frustrated and tired of watching civility and decency go by the wayside. What used to be valued and treasured human character traits are now seen as signs of weakness and an invitation to be characterized as a loser. Is media the cause or the result? Perhaps it’s too soon to tell. But if we don’t figure it out soon there may be little worth salvaging.

Security v Privacy: Choose Carefully

The recent terrorist attacks in Paris have raised new questions about safety and security in a globally connected world. According to an article in yesterday’s New York Times, readily available encryption is easy to use, and impossible to access even by government agents with warrants.

Some of the most powerful technologies are free, easily available encryption apps with names like Signal, Wickr and Telegram, which encode mobile messages from cellphones. Islamic State militants used Telegram two weeks ago to claim responsibility for the crash of the Russian jet in the Sinai Peninsula that killed 224 people, and used it again last week, in Arabic, English and French, to broadcast responsibility for the Paris carnage.

Another report, this one published in the Wall Street Journal, provided the following graphic to show which apps are most secure, and therefore most likely to be deployed by those intent on avoiding the attention of military and police counter-terrorism forces.

TerrorTech

A lower-tech approach to terrorist communications is to use the online gaming platforms, e.g. PS4, to share information. According to this approach the terrorist are counting on the sheer volume of messages using similar violent language to mask their terrorist communications.

Meanwhile the cyber-hacking group Anonymous is waging its own war on ISIS. “Vowing to silence extremist propaganda and expose undercover operatives,” Anonymous claims to have deleted 5,500 Twitter accounts that had been used by ISIS. In a video just released they warned, “Expect massive cyber attacks. War is declared. Get prepared.”

According to the WSJ,

The bloodshed in Paris will likely exacerbate a tense debate between governments that want inside access to those encrypted tools and tech companies that say [they] are trying to protect customer data and are wary of government overreach.

What do you think? Does personal privacy trump security, or vice versa?

Political PR and Symbolic Gestures

Last week you read a blog post about the public relations difficulties facing the nuclear power industry…an industry that could be an alternative to fossil fuels such as coal and oil. We also looked at the issue of climate change and the PR war that is being waged by big oil, the environmental movement, and those who stand to gain when alternatives such as solar and wind are put into service.

Last Thursday President Obama vetoed the Keystone pipeline, a project that has been in the works for seven years. The pipeline would transport tar sands oil from Canada to refineries on the gulf coast of the US. The environmental opposition to the project is grounded in a belief that oil is bad, and that tar sands oil is one of the worst forms of oil when it comes to negative environmental impact. According to the New York Times, “The process of extracting that oil produces about 17 percent more planet-warming greenhouse gases than the process of extracting conventional oil.”

But the debate had come to be more symbolic than real. The oil will likely make it to market regardless of the fate of the Keystone pipeline and the pro-jobs and pro-economy arguments were largely overstated.

But the New York Times report suggests that Obama’s decision is mostly about cementing his legacy as a friend of environmentalists. It even makes the point that the decision is about sending a message to the international community.

But advocates of the agreement said that the Keystone decision, even though it is largely symbolic, could show other countries that Mr. Obama is willing to make tough choices about climate change.

Perhaps Obama’s decision is a chess move in a global PR strategy designed to affect the outcome of UN’s Conference on Climate Change when they meet in Paris later this month.

Prognostications about Political Programming

The first Tuesday in November is typically election day…the day that ordinary citizens voice their preferences for candidates and ballot issues. This year is an off-year election, meaning that candidates on the ballot will be those running for school board, city council, mayor, etc.–not governor of the state or president of the United States. The national election for the office of president will come next year.

But 2016 will be here before you know it, and the major political parties are well under way with their process of determining who will be their candidate for the general election. While the Democratic party appears to have settled on Hillary Clinton as their candidate, the Republican party is still struggling to find the best candidate to go toe-to-toe with Hillary.

The surprising strength of billionaire Donald Trump’s candidacy is having an equally surprising effect on TV ratings. The three Republican debates thus far have generated much higher ratings that similar events in the past. Trump, the media celebrity, has leveraged his “star”-power and bombastic personality to attract viewers to TV programming that might otherwise be about as exciting as watching C-SPAN.

Which brings us to a very strange phenomenon. The appeal of huge ratings has the TV networks fighting over these political debates as if they were NFL games. Winning the contract to televise a presidential candidate forum has become a permit to print money…and the candidates know it. That is why representatives from each of the major candidate’s campaigns recently met to agree to new rules that will allow them to dictate to the networks how to structure future debates. The candidates are in the driver’s seat and they are going to decide where they want to go.

And one place they want to go, collectively, is away from networks and moderators who are less than friendly. The most recent Republican candidate debate, hosted by CNBC, a subsidiary of NBC, was widely criticized by political observers, and the candidates themselves. According to RNC chairman Reince Priebus,

While debates are meant to include tough questions and contrast candidates’ visions and policies for the future of America, CNBC’s moderators engaged in a series of ‘gotcha’ questions, petty and mean-spirited in tone, and designed to embarrass our candidates.

CNBC’s approach will work if the candidates are at the mercy of the TV networks to get their message out. But in this day and age with social media and websites and competing news outlets, the control is slipping away from TV networks. If they want to keep the debates, and the associated advertising dollars, they will have to make concessions to the news-makers.

In all of this journalists and TV news networks need to remember that credibility is their primary product. If and when they lose credibility they will have little to offer. And according to a recent Gallup poll journalists’ credibility is below business executives, on par with lawyers, and just a few notches above advertisers, politicians, and lobbyists.

Between the Devil and the Deep Blue Sea

The title is a saying that is intended to capture the painful choice between two equally bad options. You may have also heard someone use the phrase “between a rock and a hard place.” Both are idioms used to describe a dilemma.

When I saw this AP (Associated Press) photo in my local newspaper a few days ago I knew that this was one of those photos. It grabbed my attention and forced me to acknowledge a painful reality. Refugees from Syria and other nations under siege by the Islamic State are trying to get to safety, and some are dying in the process. Three-year-old Aylan and his five-year-old brother Galip, along with their mother, were just three of the victims of this tragically failed bid for freedom. To see a lifeless body of a young child is never easy…but is it necessary? That’s a question for journalists and reporters…and media ethicists.restricted-refugee-boy

The decision to take the photo or to record audio/video of an event unfolding is fairly straight-forward. Unless you can do something to change the outcome, your journalistic responsibility is to shoot the photo and record the event. Once you get back to the office, away from the urgency of the situation and with the support and counsel of colleagues who are emotionally one step removed from the situation, you can make the decision whether to use some part or all of the material.

As expected the photo was widely distributed, not just by AP but by social media users: some who were shocked by the photo, others by the reality that it represented, and still others by the decision to publish the photo at all. It’s not an easy call. Those who published the photo argued that the shocking nature of the photo may serve a greater purpose. According to the BBC article linked below, the UK newspaper The Independent said it had decided to use the images on its website because “among the often glib words about the ‘ongoing migrant crisis’, it is all too easy to forget the reality of the desperate situation facing many refugees.”

This incident is not without precedent. There have been other photos that have forced us to face harsh realities and the dilemmas inherent in life-and-death moments captured on camera. In an earlier blog post I asked similar questions about photos of men who were seconds away from dying. Years and continents away, a South African photojournalist, Kevin Carter, took a Pulitzer Prize winning photo of a Sudanese child as a vulture waited for her to die. Carter later took his own life. You can read more here and here.

If you believe that these photos should not be published, then you see me as contributing to the problem. I thought about that…and decided to take the risk. I hope that you think deeply about what this picture means, and what it means for you. If we turn away and go back to our Twitter feeds, our video games, or our Netflix movies…or even back to work or whatever else we might be doing this Labor Day weekend…without asking soul-searching questions about our role in the world and how this tragedy might be averted for future Aylans or Galips, everyone loses.

For more information:

Planned Parenthood’s PR Problem

You may have noticed that Planned Parenthood is in hot water. Now that a third undercover video has been released…this one featuring a PP official from Colorado discussing the selling of fetal organs…the crisis is moving from social media to front page news. But that is exactly what Planned Parenthood is trying to prevent by hiring a Public Relations firm. The firm is, according to Politico‘s website, attempting to keep media outlets from covering the story by claiming that the videos are a violation of patients’ privacy. That was the same tactic used to prevent the distribution of the Frederick Wiseman’s ground-breaking documentary Titicut Follies. That documentary was effectively banned for 24 years. Produced in 1967, the film eventually aired on PBS in 1992.

Another tactic being employed is to discredit the source of the leaked videos. According to a PR website,

Ferrero blasted the video publishers, the Center for Medical Progress, as a “well-funded group established for the purpose of damaging [PP’s] mission and services.” He said the video was heavily edited and falsely portrays the group’s participation in tissue donation programs.

This incident raises ethical questions about undercover reporting and agenda-driven journalism. Gotcha sound bites and crafty editing can be used to manipulate unsuspecting, or already convinced, audience members that this is an open and shut case. Perhaps it is…and time will tell if we can just sustain our focus and attention on the legitimate concerns.

Social media thrives on polarizing stories such as this one. With a catchy hashtag calling for the defunding of Planned Parenthood, i.e. #SToPP, social media will keep the debate front and center for at least a short time.

Stop, or I’ll Record

StopCSU-Pueblo  MCCNM alum Daneya Esgar (class of 2001) is co-sponsoring legislation before the Colorado state legislature. Before becoming a State Representative, Esgar was a news producer for local affiliate KOAA-TV. In her new role Esgar is promoting legislation that expand protection for citizen journalists and ordinary citizens who may find themselves eye witnesses to law enforcement agencies working in the local community.

HB 15-1290 “would allow a civil suit against a law enforcement agency if an officer seizes or destroys a recording without a person’s consent, possibly resulting in damages of up to $15,000.” Recent incidents in the news have demonstrated the value of civilian video recordings that have brought to light misbehavior by law enforcement personnel.

Body cameras on officers are becoming the new norm and many expect this change to have a positive effect. Now, with nearly every citizen having the ability to record and broadcast (in near real time) video from the scene of the incident, we may have even more evidence of wrongdoing and…perhaps more important…incentive to do the right thing in the first place.

Of course one downside is the loss of privacy that we all will experience as the “surveillance state” expands.

Net Neutrality and the Jester

Net neutrality, the idea that the internet should be an open network where internet service providers cannot restrict or prioritize content from any particular source, is one step closer to becoming the law of the land. FCC Chairman Tom Wheeler outlined his position in an editorial published by Wired magazine, and barring any last-minute hijinks it now appears that the Obama administration will prevail in a long, drawn-out, battle with those (mainly large telecom providers) who have argued that net neutrality will stifle technological innovation and reduce incentives for expanding service.

In late 2014 President Obama staked out his position in a short video calling for the FCC to act to implement net neutrality regulations. In order for the FCC to step in they would need to reclassify the internet as falling under Title II of the Telecommunications Act–essentially treating access to the internet as a public service utility not unlike your phone, water, or electric service. Many argue that the internet has become such an essential part of our daily lives that to be without it is unthinkable.

As I was reading an article in the WSJ about the ongoing debate I came across a paragraph that caught my eye…

At the same time, Mr. Ammori tried to build wider public support for net neutrality. Last May, he spoke with a researcher for “Last Week Tonight with John Oliver, ” the HBO comedy series. On June 1, Mr. Oliver unleashed a 13-minute rant in an episode of the show, comparing Mr. Wheeler to a dingo and encouraging viewers to bombard the FCC with comments.

If you’re not familiar with John Oliver, he was a former correspondent for The Daily Show.  Now that he has his own show he continues to poke fun at serious topics, just as he did when he worked for Jon Stewart. Below is the video by Oliver.

The video was produced and posted in the summer of 2014, so the framing of the debate does not take into account the developments that have transpired since. But the video does two things very well: 1) it explains in easily accessible terms the nature of the debate, and 2) it allows us a few laughs in the process. That may be the genius of Jon Stewart, Stephen Colbert, and now John Oliver. Like court jesters of old, they make their point and wield tremendous influence while we laugh along; while all too often remaining oblivious to the subtleties of their arguments.

An Epidemic of Fear

about-ebolaI watched a few Sunday news shows today and, thanks to the DVR, was able to fast-forward through their Ebola coverage. It’s not that I don’t want to know what’s going on in the world. Rather it is precisely because the coverage that I have seen this past week has been long on sensationalism and short on useful information.

Journalists have a difficult job and I don’t want to Monday-morning quarterback their attempt to cover this fast-moving and emotional story. But I also don’t want to defend the fear-mongering and ratings-whoring that is being pawned off as journalism.

There’s always a delicate balance between keeping people informed and keeping things in proper perspective. For example, Ebola is a deadly disease that does not have a vaccine or a cure. It is spread by contact with bodily fluids of an infected carrier. And because of modern air transportation, any viral disease can travel around the world in a matter of hours. On the other hand, as of October 19th only two individuals have contracted Ebola in the US and both were healthcare workers who were treating a patient who had carried the disease from Liberia to the US. Most medical experts are confident that modern treatment and aggressive containment can prevent the virus from becoming an epidemic.

If you saw the movie Contagion (2011), you may recall that this fictional account of a global pandemic shares some similarities with the Ebola crisis. Hollywood loves a narrative because we, the viewing public, love narratives. A story allows us to make sense of the onslaught of information that is frequently confusing and contradictory. In this case the storyline is simple: a deadly disease appears (usually in some dark corner of the globe) because of mankind’s lack of respect for nature. It quickly spreads and threatens population centers in the western world. Science comes to the rescue and the hero is usually someone who defies conventional wisdom to save the day.

Sadly, life doesn’t follow the script. While we obsess over the fate of folks on a plane or cruise ship who MAY have come in contact with someone who MAY have been exposed to Ebola, fear keeps people from living life.  And meanwhile, in Western Africa, the true crisis continues out of the glare of the media spotlight.

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