Protecting the Brand

NFLShieldThe Broncos and Seahawks gave us a great game this afternoon. Millions tuned in to see the rematch of last year’s Superbowl, and this time it was a much more interesting affair. But if you’ve been paying attention to the news the past few weeks you know that the NFL is in the spot light…but not for the right reasons.

The PR debacle that has the media in an uproar didn’t start with Ray Rice and Adrian Peterson, nor will it end there. But eventually the media attention focused on NFL players behaving badly will come to an end because the NFL is first and foremost about money…and these momentary distractions, if left unchecked, will get in the way of making money and that would be (according to owners and league officials) an even greater problem than this current mess.

Anheuser-Busch spends upwards of $200M a year advertising on NFL broadcasts and have publicly said that they are “disappointed” in the NFL. That kind of money talks, and Commissioner Goodell is listening. That’s why Goodell made a public apology…or at least I think that’s what the press conference a few days ago was supposed to be. The top three rated TV programs last week were…you guessed it…Sunday Night Football, Monday Night Football, and Thursday Night Football. As long as American continue to watch NFL broadcasts, and as long as advertisers pay big bucks to reach those viewers, the NFL will continue. Sure they’ll make a few changes and get rid of a few bad actors. But when the average “career” of a pro player lasts only four years, losing a player or two over bad behavior off the field will not change the game or the bottom line.

I realize this perspective comes across as cynical and jaded. I wish it were different. I wish that the institutions surrounding professional sports, including the media empires that have learned to monetize and merchandize athletic achievement, were more sensitive to the long-term cultural implications of their choices. I wish the NFL brand stood for something more.

 

Cutting the Cord

antennaHigh price of cable or satellite TV got you down? Not a fan of their customer service? Looking for a cheaper way to access your favorite TV shows and sporting events? Never fear…cord cutting is getting easier every day, and you don’t have to be a computer geek to pull it off. I’m not going to explain the details of what ‘s involved, there are plenty of sites that do that. Here are a few links: WSJ How To,  WSJ MarketWatch, WSJ Q&A, Digital Trends, Reddit, and Gizmodo. And for those unsure of the difference between a streaming box, (e.g. Apple TV or Roku) and a Chromecast stick, see dealnews.

The availability of Over The Air (OTA) TV reception using good old rabbit ears or an outdoor antenna may also be an option. Modern TV antennas don’t look like your grandfather’s TV antenna and they are designed to receive digital TV signals. Many of those born after 1980 have never known anything besides cable or satellite TV so the idea of an antenna sounds pretty old-school. But for access to HD TV for only a small upfront investment and no monthly bills, it may be just what you’re looking for. The picture is of an outdoor antenna designed for digital TV reception. And if all you need is ABC, CBS, NBC, PBS, FOX, Telemundo, and CW (along with their subchannels), and are willing to put up with the usual TV ads, you’re all set.

To be fair, there are a number of half-truths swirling around the free-TV ether. Lifehacker has assembled the most common myths that you should take into account before you pull out the scissors.

Cannibalism, Cable News Style

newsI can’t take credit for the catchy title…it is a line by Joe Concha of the website Mediaite. Concha is referring to the over-the-top coverage of Malaysia Airlines flight 370 by one cable news network in particular, and how other networks have taken to bashing CNN for their overboard speculation and sensational reporting for the past three weeks. The thing that is most disconcerting about the coverage is that there has been very little new information to report. Imagine being asked to fill the airwaves for 24/7 for three weeks with little to no new information. This kind of over-coverage has made CNN and easy target for competitors MSNBC and Fox News.

CNN has taken this “all-in” approach before with the Boston Marathon bombing and the Trayvon Martin story/trial. Critics of MSNBC and Fox News have pointed to MSNBC’s obsessive coverage of Governor Chris Christy’s Bridgegate and Fox News’ relentless coverage of ObamaCare.

For now it appears that CNN has found success with their approach. Wall-to-wall coverage of “Breaking News” (regardless of whether there is anything currently “breaking”) seems to be attracting ratings and advertising dollars…and that will no-doubt ensure that the practice continues.

Concha was interviewed by Howard Kurtz on his show Media Buzz. You can watch the clip at the link below.

http://video.foxnews.com/v/3410330300001/pundits-sniping-over-missing-plane/

Disaster du jour and Limited Attention Spans

carjackLast week I was late for work because I was watching a live, high-speed car chase near Denver. The driver had car-jacked a vehicle which, unfortunately, had a 4-year-old in the back seat. At times going the wrong way on the interstate, the suspect was involved in several accidents and car-jacked two more cars before being captured by police. You can see the highlights here.

In the end nobody was hurt, but at any point in time it could have turned into a disaster. It can be hard to look away from real life as it is imploding. Maybe it is the novelty that comes from the possibility that you’ll see something that has slipped by the gate-keepers and editors.

Live television and breaking news can be a powerful combination. Watching events unfold and listening to reporters and anchors search for words to describe the indescribable is unscripted TV at its best and worst. The best is the energy and excitement that comes with the immediacy and urgency of the dramatic pictures and sounds. The worst is the exploitation of disaster and mayhem for ratings.

According to some, the recent wall-to-wall coverage of the missing airliner, Malaysia Flight 370, is another case of media exploitation. While reporting has given way to speculation by a long line of experts and analysts, audience members continue to flock to their TVs to watch the story unfold one drop at a time. The New York Times is reporting that the story has led to exceptional ratings for CNN. But CNN’s coverage has not been without its critics. The Times reported that “comedian Bill Maher, referring to the CNN founder, posted on Twitter: ‘Ted Turner wishes he was dead so he cld roll over in his grave.'”

Perhaps the greatest tragedy is that the coverage of Flight 370 has distracted us from paying attention to Russia’s play for the Ukraine…which was a distraction from the atrocities in Syria…which became the topic of attention after we grew bored with the uprising in Egypt…which…well, you know.

Cashing in on Legal Pot

retail potThe state of Colorado is involved in a grand social experiment. Recreational marijuana is now legal for adults (over the age of 21), and since January 1st is available through retail establishments known as dispensaries. A similar experiment is underway in the state of Washington, but for now I’ll focus attention on the state that I call home.

Plenty of time and energy has been devoted to the debate over the wisdom of making marijuana available over the counter. This post is not about the decision itself, but how media outlets are responding to the opportunity to cash in by carrying advertising for dispensaries. Any discussion about the legality and propriety of accepting advertising is compounded by the fact that marijuana use remains a federal crime. And while federal authorities have promised to look the other way with regard to Colorado’s new law, the fact that radio and TV broadcasters are licensed by the Federal government is having a chilling effect on local broadcasters. According to Justin Sasso, president and CEO of the Colorado Broadcasters Association, the CBA doesn’t think it’s wise for stations “to risk their license–or the legal fees required to fight for their license–if the federal government decides to crack down on broadcasters” (Broadcasting & Cable, Feb 3, 2014, p. 28).

The State of Colorado has a few things to say about advertising retail pot. Last fall the Colorado Department of Revenue issued a 136-page document that stipulates, among other things, that advertisers must have reliable evidence that the audience for the ad does not contain more than 30% under the age of 21. According to the website The Cannibist, the publications High Times and Westword have sued the State of Colorado claiming that the restriction on advertising is an infringement of First Amendment rights. In addition to age restrictions, advertisers may not use outdoor advertising, may not buy out-of-state ads, nor promote marijuana tourism.

Cable TV is subject to different regulations than broadcast TV so if we see TV ads anytime soon we would expect them to appear first on select cable channels. Websites, of course, are subjects to even fewer regulatory restrictions. The Cannabist, a website by The Denver Post newspaper, is staking out territory on the web and will likely become a venue for advertising in the future. The Post even has its own marijuana editor, Richardo Baca.

In some ways this debate is made moot by the fact that marijuana dispensaries have been overwhelmed with business. That, and the free publicity provided by the news media, makes advertising unnecessary for now. However, as more vendors compete for customers, as supply matches and exceeds demand, and the novelty and media attention fades away, advertising will become increasingly important. And then the difficult decisions will have to be made.

16 and Not-So-Pregnant

16 and PregnantFinally some good news about teen pregnancy as reported today in the New York Times. If we can believe a study that is being released today, teen pregnancy is down and one factor may be (drum roll please) the media. Yes, you heard correctly. If the study by the National Bureau of Economic Research is to be believed, teens who watch more of 16 and Pregnant on MTV are less inclined to become teen moms. According to one quote presented in the NYT article, “people just don’t understand how influential media is in the lives of young people.”

The study compared Nielsen ratings and birth records to discover that teenage pregnancy was declining faster in areas with higher ratings for this and similar reality TV shows. The researchers also found that social media activity and internet searches related to contraception also showed positive correlations to broadcasts.

Critics of these types of shows argue that they glamorize teen pregnancy and give tacit approval to risky behavior. Because of the counter-intuitive nature of these findings, this study should be reviewed carefully and replicated by other researchers. If reality TV really is teaching teens what is and isn’t acceptable behavior, there should be more examples of shows that are having a positive effect on this demographic by showing the negative consequences of poor choices.

Once was Enough

Marketing is tricky business. And creating a TV ad that strikes the right chord can be particularly difficult when sensitive issues are part of the equation. Once an effective ad is produced, the next trick is to pair it with the right audience and present it in the best possible context. One of two outstanding advertisements that seem to have hit all the right notes is the “Clydesdale Respect” spot that aired just once during the XXXVI Superbowl on February 3, 2002…just five months after the 9/11 terrorist attacks. The second is the “1984” ad for Apple Macintosh, which also aired only once. The Apple ad was broadcast during the XVIII Superbowl in 1984. Here they are in case you missed them the first time.

[youtube=http://www.youtube.com/watch?v=Px5YcOeQB4I&]

And the 1984 spot by Apple. This spot was directed by Ridley Scott, who also directed the scifi films Alien and Blade Runner.

[youtube=http://www.youtube.com/watch?v=axSnW-ygU5g&]

The New McCarthyism

In the 1950s senator Joseph McCarthy made accusations that communists and communist sympathizers were taking over American institutions, including the entertainment industries.  According to Wikipedia, the term McCarthyism has come to mean “the practice of making accusations of disloyalty, subversion, or treason without proper regard for evidence.” 

jenny-mccarthy-the-view

This week the On The Media podcast has a story about a new kind of McCarthyism. According to OTM, ABC recently announced, “model, comedian, and anti-vaccine activist Jenny McCarthy would be joining the hit daytime talk show The View.” OTM host Bob Garfield didn’t mince words when he weighed in on this development. He doesn’t like it and thinks it is irresponsible of ABC to give McCarthy a platform to spread her “dangerous” message that vaccines can cause autism and other illnesses.

Garfield is not alone. Over at the US News & World Report website an editorial reaches the same conclusion. And at The Nation Katrina vanden Heuvel issued a similar verdict and accused McCarthy of fear mongering. This last article makes reference to a study that found that, “24% of parents surveyed recently by the University of Michigan say they place “some trust” in information provided by celebrities such as McCarthy about the safety of vaccines.” And among Hispanics, “40% of parents reported they have ‘a lot’ or ‘some’ trust in celebrities’ insight” (cited in Time magazine).

Which raises the question: who is guilty of making accusations without regard for evidence? Garfield and others are accusing McCarthy of making claims about the danger of vaccines without regard for the scientific evidence to the contrary. On the other hand, McCarthy may feel like these powerful media personalities are using their platform to silence her by accusing her of ignorance and fear mongering.

And that raises the question: does McCarthy have credentials that permit her to question medical science? McCarthy has said that she studied at “the University of Google” which, we all know, has some pretty wacky professors. McCarthy might counter that science is never conclusive. Science is always cumulative…it builds on previous studies and moves toward certainty but never arrives. It is questioning, not blind belief, that leads the way forward. Those who approach life from a more holistic philosophical perspective even argue that the “worship” of science has prevented mankind from experiencing and understanding the natural and supernatural realms that exist outside the reach of empiricism.

What do you think? Are the media complicit by giving celebrities a platform from which to espouse their sometimes-unfounded beliefs? Does ABC have an obligation to ensure that its talk show hosts are credible and trustworthy sources, and not purveyors of pseudoscience? Or should we let the marketplace of ideas operate without oversight imposed by media authorities?

If it quacks like a duck, it must be the Robertson family

DuckDynastyIn case you haven’t heard, the current TV ratings powerhouse is a reality TV show on A&E about a family from Louisiana that made $millions making duck calls. Duck Dynasty is cleaning up in the ratings and has surpassed the long-time ratings champ American Idol (which had fallen on hard times of late).

The season finale last Wednesday attracted an amazing 9.6 million viewers and beat everything else on TV according to Nielsen. With a 4.3 rating in the desirable 18-49 demographic, DD is the highest rated reality show on cable, and only one scripted show on cable, The Walking Dead, does better.

Broadcast TV programs traditionally pull higher ratings than cable TV shows, but DD has even been beating its broadcast competitors on Wednesday nights.

Some critics have been left scratching their heads over DD’s rise to fame. Some say it is the folksy, down-home humor of the main characters. Others point to the authenticity of the relationships between the patriarch Phil Robertson, his sons, and their Uncle Si. And still others point to the Evangelical Christianity of the family members as a draw for viewers who live in the Bible Belt.

Whatever it is, Duck Dynasty is a certifiable hit…and just one more example of how good programming ideas are difficult to come by, and impossible to predict.

The Steubenville Fallout Continues

The tragic events that took place in Steubenville, Ohio last August are still sending shockwaves through the media. The horrific event perpetrated by two 16-year-old males, while others stood by, resulted in their conviction on charges of rape and child pornography. The two boys might have gotten away with the crime had they not incriminated themselves with pictures, messages and videos shared via social media. Additional arrests of two juvenile girls last weeks resulted when they tweeted threats directed at the victim.

Social media also played a powerful role by focusing public attention on the events after local authorities were perceived as not aggressively pursuing the case. The hactivist group Anonymous got involved and threatened to “out” the personal information of all of those even remotely involved with the incident. Making personal information public, also known as “doxing” is a common tactic used by Anonymous to embarras those who are suspected of wrong-doing.

But the most recent outrage over the Steubenville case is being leveled at the cable news outlet CNN. Anchor Candy Crowley and reporter Poppy Harlow, in reporting the trial and verdict, were perceived as displaying more empathy for the young rapists than the victim. A petition demanding an apology already has nearly 300,000 signatures. Here’s the video so you can decide for yourself.

[youtube=http://youtu.be/MvUdyNko8LQ]

Clearly there have been several lives ruined by the actions, and inactions, of a great many people. While the two rapists deserve the brunt of the blame and the punishment, there’s plenty of blame to go around: for friends and family members who were passive when they should have been proactive; for the local community and high school that allowed teens to party with alcohol; for an absent father who admitted that he, “wasn’t there for [his] son”; and for the sex-obsessed culture that devalues women and fuels misogynistic behavior by teen males.

And here’s something to consider. If the party that August night resembled something that the teens might have seen on Jersey Shore or Buckwild, does MTV share in the blame?

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